The design team gained an understanding of various users’ needs and benefited from:
- Meeting with care workers at a Sanctuary Care residential care home
- A home visit organised by the Alzheimer’s Society
- Discussing accessibility issues at a Helen Hamlyn Centre user forum www.hhc.rca.ac.uk/kt/challenge/DBAC/index.html
All of which helped to develop the direction of the project and shape the features and functionality of the solution.